Your source for Greek gifts and Greek music

Terms And Conditions

About Us

This web site is owned and operated by GreekTownImports who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
GreekTownImports
501 Dodecanese Blvd.
Tarpon Springs, Florida 34689
United States
Phone: 1-727-938-3225
Email: info@greektownimports.com

Making A Purchase

Making a purchase could not be easier. Just browse our Catalog, and "ADD TO CART" any items that you wish to buy which will put them into your shopping basket. To edit your shopping cart, simply click on "My Basket". After you have finished your selection(s), click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

You may ship to an address (gift etc.) other than your billing address by simply choosing to do so during the checkout process. If sending as a gift, please enter a personal note in the gift option box upon checkout - Invoice with prices will not be included.

All prices quoted are in US Dollars. If you are shopping from outside the United States, place your order and your credit card company will convert the transaction to your own currency.

We accept credit card & gift card payment. We currently accept Visa, Mastercard, Discover & American Express. Kindly contact us @ 1-727-938-3225 to place an order using a gift card. We do not charge for any item until it is ready to ship. Please contact us to arrange another form of payment.

Shipping

We primarily ship USPS & UPS. Every package (order) we send has a tracking/delivery confirmation number (included in shipping confirmation e-mail). This is our proof of delivery. If your package (order) is lost, and the carrier cannot confirm delivery we will send you a replacement order at no cost to you. If the carrier confirms delivery, and you did not receive your package (order), you must file a claim directly with the carrier using the tracking/delivery confirmation number we provide to you.

Please contact us for any special shipping requests. Shipping charges to your destination (country) will be quoted before finalizing your order.

International orders may be subject to extra charges in shipping - We will contact you via e-mail if applicable to your order.

Upon processing order you are also accepting the fact that your country (destination) may charge you additional customs or duties charges.

Certain items cannot be shipped internationally (statues, ceramics). We will contact you via e-mail if applicable to your order.

*Most traditional Greek costumes/accessories and all traditional Greek instruments are shipped via Hellenic Post from our partner companies in Greece.

Delivery Schedule

Standard Shipping orders are normally received in 3 - 6 business days.
Express Shipping orders are normally received in 1 - 3 business days.

You will be notified via e-mail and/or phone if we foresee a delay in your order.

International Standard Shipping (including Canada) orders are generally received in 6 - 10 business days.

Note: Traditional Greek youth costumes will ship seperately when ordered along with other products. Please allow 2 weeks for delivery of most costumes. Please allow 4-5 business days for Express shipping of costumes.

Back Orders

Upon placing your order if an item is not in stock we will contact you. If requested, your item will be back-ordered for you and shipped at a later date with no extra shipping charges.

Tax Charges

For orders placed from within the United States, sales tax will only be applied to all in state (Florida) orders. Our business is operated from Tarpon Springs, Florida. All orders shipped out of state (Florida) and Internationally are shipped tax free.

Credit Card Security

We at GreekTownImports are dedicated to providing you with a secure shopping experience. All online purchases are encrypted using 256 bit High Grade Secure Sockets Layer (SSL) technology. GreekTownImports.com uses a digital certificate which is required for SSL, the industry standard for encryption. This technology ensures you that your private information (name, address, credit card # etc.) is only received by us.

If for any reason you are uncomfortable with submitting your order over the internet, please feel free to contact us @ 1-727-938-3225 to place your order.

Guarantee

We guarantee the quality and authenticity of our products.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call us at 1-727-938-3225

Privacy Policy

GreekTownImports.com does not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.

Occasionally, your email address that you provide, will be used strictly by us to inform you of product updates and special offers.

Returns Policy

Please contact us regarding returns @ 727-938-3225 or via e-mail. In order for returns to be accepted, item(s) must be in original condition including tags (if applicable). Multimedia (DVD, CD) will only be replaced, if defective, with the same item. We will not accept any returns after 10 days from the delivery of products.

Shipping costs are not refundable except for defective items or items sent in error. We will gladly exchange apparel and/or Greek fisherman hats for different sizes free of charge. Please discuss your exchange with a member of our customer service department before mailing anything. All Returns (defective items excluded) are subject to a 15% restocking fee.

Our Traditional Greek Costumes and Tsarouchia (Traditional Shoes) are custom ordered from Greece and therefore not refundable/exchangeable.

Remittance Terms

Website prices are applicable to online purchases only. These prices may vary from in-store purchases.